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To understand what someone is trying to tell you, listening to words alone isn’t enough. Most children communicate with gestures long before they speak. Even as we get older, we continue to communicate mostly through our bodies. I remember my younger cousin Opal watching sign language videos when she was two years old. Opal wasn’t...
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In the TV show The Unbreakable Kimmy Schmidt, Kimmy advises her friend Titus to feign listening to something boring by imagining that the speaker’s mouth and eyes are flipped. Kimmy claims that this makes her appear interested (or morbidly fascinated), but this distracting fantasy certainly does NOT help her to listen! That’s because it’s all...
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Imagine that you really want to tell someone something that is important to you. Picture telling the whole story to a friend (we’ll call her Gwen) who lets you tell your tale unhurried from beginning to end. Gwen faces you, leaning in and making eye contact, her facial expressions and gestures perfectly responsive to your...
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You’ve finished all of the work you’re going to do today. You could be like Fred Flintstone shouting “Yabba-dabba-doo!” as you rush away from your task list. But wait, you’ve forgotten something important! Tomorrow. If you just leave your desk at the stopping point of your last task, you will be completely unprepared for the...
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Before I was an entrepreneur, I imagined being discovered by a company who was looking to hire me. In my fantasy, work was full of fun, friendship, and flexibility. Maybe I was born too soon, since working like a millennial had not even been invented yet! More and more companies are creating millennial-centered company cultures, and...
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If you’re like me, when faced with the ill-defined obstacle of “all of the stuff that needs to get done,” it’s very tempting to immediately launch into action. But any sports team knows better than to attack blindly; you need a savvy strategy to succeed. A champion squad would never enter the arena without a...
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If you want to make the most of your productive energy each day, you need to know if you are a lark or an owl. I’m a lark – I tend to wake early and my energy is decidedly highest in the morning. Owls on the other hand feel most alive and productive at night...
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